Karen MacDonald graduated from Monmouth University in West Long Branch, NJ with a B.S. in Biology. After graduating, she obtained a position at Monmouth Medical Center in Long Branch, NJ where she worked in the billing department focusing on the accounts receivable for various insurance companies. Later Karen transitioned to a private practice where she managed the billing department. The practice included gastroenterologists, nurse practitioners, pathologists and a pathology laboratory. With a desire to see what it was like inside the insurance industry, Karen obtained a position with BCBS Horizon, one of the major insurance companies in NJ. In 2015, Karen joined Cohen and Howard and brings a wealth of knowledge in facility billing and payment.
Job Title: Appeals Specialist